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Terms & Conditions

 
 

Terms & Conditions

 

Due to the historic nature of our buildings we do not have any elevators or disabled access.

* We are a fun and energetic hostel aimed at travellers and backpackers.

*Government issued photo ID (passport, national identity card, drivers licence) must be provided at check-in. Fail to do so will result in your booking being cancelled.

*No under 12's in our hostels or under 18's in our dormitories.

*All under 18's must be booked into a private room with an adult.

*Group bookings of more than 8 people must contact us directly to make a booking. Be aware that if you book online for a group, your reservation will be cancelled and you will lose the 12% deposit.

*We cannot guarantee that groups will be roomed together. This depends on availability.

*Check in time is 2pm. 
*Check out time is strictly 10am, we do not offer a late check-out service.

*Double rooms have one large bed for 2 persons
*Twin rooms have either 2 single beds or a set of bunk beds
*Triple rooms have 1 double bed and 1 single bed
*Due to the large number of private rooms that we have we cannot guarantee that you will get one of the rooms pictured on this page. If you would like a particular room you have seen, please contact us directly

*We accept all major credit/debit cards excluding American Express. All card transactions incur a minimum charge of £0.50

* No-shows shall be charged the full amount of the reservation.

* There is a 10 GBP refundable key deposit for all guests.